Delivery Information
UK DELIVERY
We know how important it is for you to be able to keep track of your order’s progress and monitor its journey. Once your order has been dispatched from our warehouse, you will receive an email with your unique tracking link so that you can do just that. The fastest way to find out the status of your delivery is to click the link included in your confirmation email; however, for your convenience, please find the general tracking pages for the couriers we are using presently:
Royal Mail (UK Standard) - Here
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Delivery Carrier |
Delivery Time |
Cost |
Free Shipping |
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UK Standard |
Royal Mail |
2-5 working days |
£3.99 |
Over £45 |
We offer free standard delivery for orders greater than £45.00.
Orders must be placed before 1pm (13:00) UK time on weekdays to qualify for Express Delivery. This ensures we are able to dispatch on the day of ordering. Orders placed after this time will be shipped the following working day.
Royal Mail deliveries are expected to arrive within 2-5 working days of dispatch; however, this service cannot be guaranteed by Stitch & Story.
If you need your parcel more urgently, we recommend selecting UK Express Delivery.
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Delivery Carrier |
Delivery Time |
Cost |
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UK Express |
Royal Mail 24 |
1-2 working day |
£9.99 |
For next day service, orders must be placed before 1pm (13:00) UK time, weekdays only. This ensures we are able to dispatch on the day of ordering.
Orders placed after this time will be shipped the following working day.
Royal Mail 24 deliveries are expected to arrive within 1-2 working days of dispatch; however, this service cannot be guaranteed by Stitch & Story.
INTERNATIONAL DELIVERY
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Delivery Carrier |
Delivery Time |
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Standard International |
Royal Mail / Fedex |
5-10 working days |
Countries included: USA, Canada, EU, Australia, New Zealand and more.
Please be aware local customs processing times may delay your order.
Unfortunately we are currently unable to dispatch orders to any BFPO or P.O. Box addresses.